LOCALS ONLY

INCLUDES

  • Pre-surgery personalized client consultation

  • Transportation to surgery if needed

  • Transportation from surgery to guests’ home

  • Retrieval of prescriptions

  • Next day transportation to post-op appointment

  • Trash removal and assistance with clean linens

description

Designed with locals in mind, this package caters to those located within 25 miles of the Chattanooga airport. It brings the superb services of The Wallace to the comfort of the surgery patient’s own home. Our goal is to ensure the clients comfort and safety the first 24 hours after surgery.

Starting at $360

SUITE PACKAGES

CONCIERGE CARE

Includes all Heal, Away amenities plus:
– Host on site the first 48 hours,
– Bathing and hair assistance,
– Wound dressing supplies,
– Personalized pantry and meal preparation,
– and One errand daily.

starting at $1325

HEAL, AWAY

Includes the following:
– Two night stay at the suite,
– Host on site the first 24 hours,
– Multiple checkins on 2nd day,
– Continental breakfast,
– and Healthy snacks.

starting at $840

PACKAGE DETAILS

You can rest well knowing all Wallace personal have signed a non-disclosure agreement, are CPR certified, have undergone background checks, and driving records have been reviewed. Your safe and relaxing recovery is our top priority!

SUITE Ammenities:

  • Minimum two night stay

  • Gorgeous river front view

  • Queen size Nectur mattress with adjustable base

    • Hypo allergenic bedding

    • Bedside laptop stand

    • Pillows - all sizes, shapes, material, and types (body, wedge, Tempur-Pedic, and feather)

    • Linen changes as needed

  • 5’ shower with double head and jet options

    • Shower assistance if needed

  • Healthy breakfast and pick-2 lunch options

  • Kitchenette is stocked with Keurig, refrigerator, microwave, plate ware, utensils, condiments, and multiple snack options.

  • Wound dressing supplies

    • Ice packs and heating compress

    • Medical tape, gauze, peroxide, bandaids, etc.

  • 50” Smart TV in living room and bedroom with access to Netflix, Hulu, and Pandora

  • Wifi (fiber optics)

All packages Include:

  • The utmost discretion and respect for privacy. 

  • Transportation after surgery.

  • Next day transportation to post-op appointment.

  • Host on site the first 24 hrs after surgery.

  • Medication reminders.

  • No more than two attendees assigned per guest.

  • Day of surgery check-list.

  • Linen laundry assistance.

HOST IS NOT RESPONSIBLE FOR:

  • Cooking meals

  • Administering medications

  • Attending to Local’s Only personal laundry


GUEST IS RESPONSIBLE FOR:

  • Completing and returning questionnaire five days prior to stay.

  • Bringing all daily medications in their original bottle/container.

  • Providing your own comfortable recovery clothing.

Deposit

A deposit equaling 50% of your total is required to secure your reservation date, of which, $250 is non-refundable.

Payment

Credit card payments can be made by completed the form in your reservations packet or checks can be mailed to our P.O. Box. Final payment must be received 10 business days prior to checkin. If paying by check please consider postage travel time.

cancellation &Reschedule

Cancellations more than 30 days prior to arrival will be refunded to the original method of payment LESS the $250 deposit, taxes, and processing fees.

No refunds will be given for reservations cancelled less than 30 days prior to arrival.

No refunds will be given for reservation no-shows.

If surgery has to be rescheduled by the doctor and is done so 10 business days prior to your surgery date, we will do our best to accommodate the change. If a suite at The Wallace is not available to host your new surgery date, a full refund, less the $250 deposit, will be honored upon notification from the doctor that the need to reschedule surgery was on their end.